About the Opinion Category
The Opinion section of Newport Beach Business Magazine is where real experiences meet raw truths. These stories reflect the personal experiences and perspectives of our writers after multiple interactions with businesses or services in our community.
While others may have encountered different or better outcomes, these opinions are rooted in repeated instances of bad service, dishonest practices, rude behavior, or other challenges that couldn’t be resolved despite efforts to remedy the situation.
Our mission? To keep Newport Beach informed. When businesses fail to uphold the standards our community deserves, it’s our responsibility to let you know. Opinions here are unapologetic, candid, and written with the intent of fostering accountability.
Newest Opinion Write-Up:
- You’re Fired: The Grinch Who Stole Customer Service at Gold and Diamond Jewelers
- You’re Hired: Newport Beach Public Library – A Beacon of Community Excellence
- You’re Hired: Malarky’s Irish Pub, Where Service and Flavor Always Deliver
- You’re Hired: Balboa Lily’s Serves Breakfast Bliss in Newport Beach
- Your Fired: Rite Aid’s Thrifty Ice Cream: The Absolute Coldest Failure in Newport Beach
- The Newport Beach Hustle: Why Playing It Safe Is the Fast Track to Failure
- You’re Fired: Newport Beach Subway’s War on Ice Water
- You’re Fired: The Newport Beach Starbucks That Forgot What Service Means